Never miss another phone call when you are away from the phone, on the Internet, on another call, or just too busy to get to the phone! Voice Mail is simple, convenient and most of all reliable. Voice Mail is a service on your phone line so no special equipment is needed. Retrieve messages from any touchtone phone at home or from anywhere in the world. Never again worry about lightning damage erasing your messages. Voice Mail keeps them safe and secure. Simplify your life knowing you will always get your telephone messages by ordering Voice Mail from Jefferson Telecom.

You will receive FREE activation and the first month of Voice Mail FREE. Download a brochure or call us today at 515-386-4141 to order!

Voice Mail Instructions:

1. Setting up your Voice Mailbox.
2. Checking Messages
3. Voice Mail Key Stroke Shortcuts
4. Message Retrieval from Outside Home
5. Message Retrieval from Outside Home with Another Voice Mail System
6. Changing Greeting, Name, or Passcode

1) Setting up your Voice Mailbox:

Think of a 4-10 digit passcode that is easy for you to remember, but hard for someone else to guess. Your passcode insures privacy and confidentiality. Think about the greeting you would like to have your caller hear.

Be sure you are in a relatively quiet atmosphere before recording your greeting.

1. Dial 386-5000 from the telephone number where your voice mailbox is assigned.
2. The attendant will say "Hello mailbox (the last four digits of your telephone number). Please enter your passcode. 1,2,3,4 is the default temporary passcode.
3. The attendant then says, "Welcome to your voice message center. I will be helping you set up your own personal mailbox. First, we will set a passcode to keep your mailbox private. Second, we will record a greeting for your callers. Finally we will record your name in your own voice. I will tell you what keys to press. Let's get started."
4. Follow the instructions of the attendant.

2) Checking Messages:

You know when you have a message in your mailbox if you hear a "stutter dial tone" when you pick up your phone. "Stutter dial tone" is interrupted dial tone for the first 10 seconds after you pick up your telephone receiver.

Checking your messages from the phone number your voice mail is assigned to (i.e., if your phone number is 386-1234, then your mailbox number is 1234).

1. From your phone, the one that is the same as your voice mail box number, dial 386-5000.
2. The attendant will say: "Hello, (your name), please enter your passcode."
3. Enter the 4-10 digit passcode by using the numbers on your telephone keypad.
4. The attendant will tell you how many new messages you have, and then give you instructions about listening to, keeping, discarding, or exiting the system.
5. Follow the attendant's instructions to play, keep or discard your messages.

3)Voice Mail Key Stroke Shortcuts:

• 3 key – discard a message
• 4 key – give to another user
• 5 key – keep a message
• 6 key – make a new message
• 7 key – play a message
• 9 key – exit the system
• * key – backup 5 seconds in a message
• # key – forwards 5 seconds in a message

4) Checking messages from a phone number different than your telephone number:

1. Call 386-5000..
2. The attendant will say: "Welcome to the message center. Please enter a mailbox number or wait."
3. Enter your mailbox number (the last four digits of your telephone number.)
4. As you hear your greeting, press the * key. This lets the voice mail system know the mailbox owner is calling in.
5. The attendant will say, "Hello (your name). Please enter your passcode."
6. Enter your 4-10 digit passcode by using the numbers on your telephone pad.
7. The attendant will tell you how many new and saved messages you have, and then give you instructions about listening to, keeping, discarding or giving away your messages.
8. Follow the attendant's instructions to play, keep or discard your messages.

5) Checking your voice mail from a telephone that is associated with another voice mailbox:

1. Call 386-5000.
2. The attendant will say: "Hello, (another person's name), please enter your passcode."
3. Press the * key.
4. The attendant will say: "Welcome to the message center. Please enter a mailbox number or wait."
5. Enter your mailbox number (a four digit number, it is likely to be the last four digits of your telephone number).
6. As you hear your greeting, press the * key. This lets the voice mail system know the mailbox owner is calling in.
7. The attendant will say, "Hello (your name). Please enter your passcode."
8. Enter your 4-10 digit passcode by using the numbers on your telephone pad.
9. The attendant will tell you how many new and saved messages you have, then give you instructions about listening to, keeping, discarding or giving away your messages.
10. Follow the attendant's instructions to play, keep or discard your messages.

6) Changing your Greeting, Name or Passcode:

1. From your phone, the one that is the same as your voice mailbox number, dial 386-5000.
2. The attendant will say: "Hello (your name) please enter your passcode."
3. Enter the 4-10 digit passcode by using the numbers on your telephone keypad.
4. Press the 8 key to enter User Options. Press the 4 key to change your greeting. Press the 6 key to change your name. Press the 7 key to change your passcode.
5. When you are satisfied with the change, press the 9 key to complete the change.
6. Press the 9 key again to exit the system.